Mega Insurance Helps Process Vehicle Insurance Claims for Flooded Cars in Bekasi Quickly and Easily

Insurance claims (doc. Ist)

Printable.biz.id – The floods that hit several areas in Bekasi on March 4, 2025, caused many vehicles, including cars, to be submerged. The extent of the damage varied, ranging from minor to severe.

As an insurance company, Mega Insurance acted swiftly to assist policyholders affected by the floods. They ensured a smooth claims process, as customer satisfaction remains their top priority.

One of the claims processed was the Total Loss Only (TLO) claim, meaning policyholders would receive compensation if their vehicle suffered more than 75% damage or was beyond repair.

One of the policyholders, Kaiser Kelvin Sanjaya, received a compensation of IDR 171 million for his Honda HRV, which was submerged in the Bekasi floods.

Thanks to the fast and transparent process, Kaiser Kelvin Sanjaya expressed his gratitude for the service provided by Mega Insurance and Lifepal.

"I was greatly helped by the quick and transparent claims process. In no time, my claim was approved without any issues. This is truly a professional and reliable service," he said.

To provide the best service, Mega Insurance offers Halo MIA, a 24-hour call center that makes it easier for policyholders to file claims.

Additionally, with an integrated digital system and a disaster response team, the claims process for flood damage can be handled more quickly and efficiently.

According to Andrianus Suprastio, Retail Technical Claim and Service Division Head at Mega Insurance, the company is committed to providing maximum protection for policyholders.

"We understand how important vehicles are for people’s daily lives. That’s why we ensure that claims are processed as quickly as possible, so customers can resume their activities without obstacles," he stated.

Meanwhile, Kurniawan, Bank Business & Business Alliance Division Head, emphasized that speed and transparency in claims processing are Mega Insurance's top priorities.

"Mega Insurance is committed to delivering the best service so that policyholders affected by disasters can recover quickly and continue their activities without difficulty," he said.

The floods in Bekasi serve as a reminder of the importance of having vehicle insurance. Natural disasters can strike at any time, and without the right protection, financial losses can be substantial.

With easy, fast, and transparent services, Mega Insurance continues to innovate to provide the best protection for its customers.